Resources

Over 90% of virtual care startups lack formal quality programs. This post outlines the four foundations of quality, when to invest in them, and how early formalization prevents drift, payer risk, and operational chaos later.

Virtual care has no established quality playbook. This post looks at why, what breaks when providers work in isolation, and how Bridge borrows from aviation’s Just Culture to build scalable, preventative quality systems.

Most virtual care companies stall by trying to master marketing, insurance, and care delivery at once. The fastest-scaling teams do the opposite: they focus relentlessly on clinical excellence and partner with specialists for patient acquisition and insurance operations so every marketing dollar actually turns into care.

A case study on Neura Health’s journey from value-based ambition to a scalable fee-for-service model by using relationships, memberships, and better visit design to drive outcomes. Learn how removing insurance infrastructure bottlenecks with Bridge helped Neura double covered lives in just 30 days.

Most telehealth funnels leak patients because insurance adds friction. When insurance feels as simple as checkout, conversion jumps 2–5×. Here’s where the drop-off happens...and how to fix it.

Telehealth doesn’t scale all at once. It scales in phases. This guide breaks down the five steps that take you from early cash-pay validation to nationwide insurance coverage and full TAM unlock.

Traditional credentialing keeps providers stuck in a 120-day black box, costing startups $65K per idle provider each month. Bridge cuts that to 30 days and gives you real-time visibility into every enrollment, so you can actually plan launches, model revenue, and scale faster.

Eligibility is the hidden weak link in telehealth economics. Bridge’s three-pillar “surgical” model transforms it into an advantage—verifying coverage, calculating real costs, and guaranteeing payment with zero eligibility-related denials.

Bridge turned the hardest part of telehealth—insurance infrastructure—into invisible infrastructure. The result: companies move faster, scale wider, and focus on care.